Can we use Google?Definitely.
Can we try to use metadata in the puzzle files or the source code of the puzzle to get extra information?Yep.
Can we try to hack the hunt site to get extra info?Please don't. :(
Can we ask other teams for help on a puzzle?Please don't. If you're not having fun, please let us know and we will help!
Can we have a hint?We are not currently releasing hints to puzzles.
How long will HQ be open?Until 6pm on Sunday.
How do I contact HQ?Use the Contact Us form on the website, please. If that is absolutely not working, email us at firstname.lastname@example.org, or call us at (617) 555-1212.
Help! We don't know where to start!That's not a question, but I'll let it slide. You should check out the helpful resources on this page. ACME's "Have You Tried?" list may be particularly helpful.